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Port Access Error with Touch Screen in Use
KBA-01168
Problem

Some touch screens (often used by restaurant terminals) will conflict with a system's modem port. PCCharge may return, in this case, the error 'Port Access Error'.

Solution

The user may be able to rearrange the COM ports used by those devices so that each uses a separate COM port, thus avoiding a conflict. It may be necessary to add an expansion card to the computer to expand the number of available COM ports.

Additional Comments