VERIFONE PCCHARGE KNOWLEDGEBASE
New Search
Not Captured - Y - NaBancoKBA-01587SummaryNot Captured, Y is the result and response when attempting a transaction using the processing platform NaBanco. If the PCCharge version is 5.7.0 or above, the merchant account number should be 11 digits.Additional CommentsIf upgrading from a pre-5.7.0 version, it will be necessary to change obtain the 11-digit merchant number. This will require an up-to-date support contract and the assistance of GO Software's Technical Support group.
Not Captured, Y is the result and response when attempting a transaction using the processing platform NaBanco.
If the PCCharge version is 5.7.0 or above, the merchant account number should be 11 digits.
If upgrading from a pre-5.7.0 version, it will be necessary to change obtain the 11-digit merchant number. This will require an up-to-date support contract and the assistance of GO Software's Technical Support group.