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Not Captured - Y - NaBanco
KBA-01587
Summary

Not Captured, Y is the result and response when attempting a transaction using the processing platform NaBanco.

If the PCCharge version is 5.7.0 or above, the merchant account number should be 11 digits.

Additional Comments

If upgrading from a pre-5.7.0 version, it will be necessary to change obtain the 11-digit merchant number. This will require an up-to-date support contract and the assistance of GO Software's Technical Support group.