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Merchant Toggle Dropdown not showing all of name

KBA-01383

Problem

When using the dropdown list at the bottom of the PCCharge window (displays merchant account number(s) and company name(s)), the entire company name for the merchant account number is not showing.

Solution

Verify the Windows display settings. Right-click on the desktop and then select Properties. Click on the Settings tab and look for Screen Resolution. If the resolution is set on the LESS side, try moving it to the middle (or further right) and then click Apply and OK. This will make the windows smaller allowing more data will be displayed.

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