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Error 61

KBA-01263

Problem

When attempting a credit card transaction, the response is ERROR 61.

Solution

Click on Setup/Credit Card Company (or Setup/Merchant Setup/Setup Wizard, then click Next). Highlight the number under Credit Card Company Numbers. Click OK or Next until you are back at the main processing window (Note: Clicking cancel on any of these windows will cancel the repair). Try a test transaction If this does not work, verify that the computer's system date is accurate (Double-click on the time displayed in the bottom right-hand corner of the computer screen).

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