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Invalid Terminal ID with Gensar
KBA-01121
Problem

The error when running a transaction with Gensar is Invalid Terminal ID.

Solution

This can indicate one of the following:

1. The merchant account has not been activated by the ISO, Merchant Service Provider or credit card processor.

2. The account is configured with a KA (terminal) number instead of a LA2000 number (host).

Additional Comments
Both cases can be investigated by telephoning Paymentech.