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Invalid Expiration DateKBA-02189SummaryMerchant receives a response of 'Invalid Expiration Date' when trying to process a credit card that does have a non-expired expiration date. To Resolve: Verify that the merchants system time is set correct on the PCCharge machine. Go to Setup -> Configure System (In PCCharge Pro) or Setup -> Preferences (in PCCharge Payment Server & Express) The setting for 'Last Valid Year' needs to be set to current year plus 15. Example: If the current year is 2006, the last valid year would be set to 21Additional CommentsIf there is a Point of Sale (POS) software being used, many of them have their own settings for the expiration dates. If the merchant can run a transaction successfully in PCCharge but not in the POS. The Merchant will need to work with the POS helpdesk to find their settings for the expiration dates.
Merchant receives a response of 'Invalid Expiration Date' when trying to process a credit card that does have a non-expired expiration date. To Resolve:
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