VERIFONE PCCHARGE KNOWLEDGEBASE

New Search

Error 57 - RBOC
KBA-01078
Problem

When attempting a transaction using RBOC, the response is 'Error 57'.

Solution

This error is generated because the phone number is incorrect. Change the phone number in the Credit Card Company setup window and reattempt the transaction.

The numbers listed below are specific to a region in Canada. The number should be verified by RBOC before running live transactions.

Western Canada (from Thunder Bay to West) 888-332-8433

Central Canada (Thunder Bay to Quebec) 888-358-8602

Eastern Canada (Quebec to East) 888-699-7299

Additional Comments